Iconic couriers to the North & South Islands (there is no dispatch on a Saturday or Sunday. Orders placed on a weekend or Public Holiday will be delivered within 3 days from the following business morning. We will notify our customers if delivery is to take longer than 3 working days. If you are not happy to wait you are entitled to a refund. Some items will have specific shipping information; this will be displayed on the product page.
Returns and Refunds
If you are not satisfied with your purchase please contact us at [email protected] or telephone +64 9 4808386 within 7 days of receipt of your purchase. Please quote your invoice number.
iconic.co.nz is not able to provide refunds for Goods if you have changed your mind about your purchase or would like to cancel your order so please choose products carefully.
No refunds will be made for any other reason than damage. If the Goods that are delivered to you are faulty, defective or not what you ordered we will upon the return of such Goods, replace such Goods provided that such Goods are available or if such Goods are not available then we can refund you for the purchase price of the Goods. All Goods must be returned to us with all accessories and packaging within 14 days of receiving the Goods with a note giving us the reason for the return otherwise we cannot offer a refund or replacement. Please ensure that these are returned unused and in their original condition (including the packaging and accessories).
Reliance upon any information and material on this website shall be at your sole risk. iconic.co.nz.co.nz assumes no responsibility for any errors, and is not liable for any damages of any kind resulting from the use of, or reliance on, the information and material contained on this Site or on any third party web site linked to this Site. All information should be verified independently before being used or relied upon. Viewers are encouraged to contact iconic.co.nz to ensure the accuracy of the information provided within this Website.
Also iconic.co.nz can not be responsible for minor differences in how Goods featured on our website may appear on your computer depending on the web browser you are using and the settings of your computer. You should ensure that you read the description of the Goods on the iconic.co.nz website thoroughly before placing an Order as
iconic.co.nz can also not accept the return of Goods due to such technical issues.
iconic.co.nz holds the right to alter its policies relating to the return and refund of Goods at any time without any notice. The liability of iconic.co.nz for any loss, damage or injuries arising directly or indirectly from one of our Goods or for the non-compliance of any of our Goods or for any other reason shall not in any event exceed an amount equivalent to the price of the product. Return courier fees are the responsibility of the customer returning the Goods