Privacy & Security

We will only use information we collect about you lawfully. The information we collect is for our records only; we do not sell or share your details with any other company or organisation.

If you purchase from us or request a free newsletter we will treat you as having consented to our using your data in the manner described.

We collect information about you in order to process your order and to provide the best service possible.

The personal information we hold will be held securely, and be accurate and up to date. You can check any information we hold about you by emailing us. If you find any inaccuracies we will correct them promptly.

On-line Security

The very fact that a 128 bit Secure Socket Layer (SSL) is being utilised by iconic.co.nz ensures that the users sensitive information - including name, address and credit card details - are encrypted so that it can only be read by the employees of iconic.co.nz. They cannot be read via the Internet. In short all online transactions are totally safe and all credit card details are handled with the highest degree of security.

Secure Online Payments -- We provide safe and secure credit card processing. There are no transaction fees for the consumer. It's quick, easy and secure. Use your Visa or Master Card. We do not accept American Express. Direct payment method can be used, contact us for details. All prices are in NZ dollars and include GST. If your credit card is declined by your financial institution we will not be able to guarantee delivery on the date or in the delivery window you selected and may contact you to make alternative delivery and payment arrangements.
Research suggests that security is one of the biggest single influencing factors as to why people do not shop on the Internet. It is understandable. To a large extent many companies - including our own - are an unknown, stuck out in the abyss that is the World Wide Web. This is one of the reasons for our policy of openness. We are more than happy to share all of our company details with you, and actively encourage your feedback. We are also happy to share with you our security policies - both on-line and off-line.

 

Terms & Conditions

We do our best to make the information on this website as accurate as we can, however iconic.co.nz will not be liable for any inaccuracies in the information contained within this website.
Property and risk in the Goods passes to You upon delivery and payment of the Goods to the Delivery Address. If the Customer doesn't sign for delivery of the Goods, the Goods will be left at the delivery address and be deemed delivered at that time of day. The customer will be responsible to supply iconic.co.nz with delivery instructions such as Don't leave at front door or Signature required etc. We instruct our courier drivers to drop off the Goods at the delivery address if no instructions were given by the customer to do otherwise, the property and risk in the goods shall pass to the customer upon delivery to the customer's delivery address. "Goods" means Goods described in an Order and includes packaging.

iconic.co.nz holds the right to alter its policies relating to the return and refund of Goods at any time without any notice.The liability of iconic.co.nz for any loss, damage or injuries arising directly or indirectly from one of our Goods or for the non-compliance of any of our Goods or for any other reason shall not in any event exceed an amount equivalent to the price of the product. Return courier fees are the responsibility of the customer returning the Goods.  iconic.co.nz regrets that it is not able to accept returns of Goods if you decide you no longer want them or would like a different version of the same Good. Also unfortunately iconic.co.nz can not be responsible for minor differences in how Goods featured on our website may appear on your computer depending on the web browser you are using and the settings of your computer. You should ensure that you read the description of the Goods on the iconic.co.nz website thoroughly before placing an Order as iconic.co.nz can also not accept the return of Goods due to such technical issues. Please choose carefully as no refunds will be made for any other reason than damage.  If the Goods that are delivered to you are faulty, defective or not what you ordered we will upon the return of such Goods,  replace such Goods provided that such Goods are available or if such Goods are not available then we can refund you for the purchase price of the Goods. 
All Goods must be returned to us with all accessories and packaging within three weeks of receiving the Goods with a note giving us the reason for the return otherwise we cannot offer a refund or replacement. Please ensure that these are returned unused and in their original condition (including the packaging and accessories).  

Reliance upon any information and material on this website shall be at your sole risk. iconic.co.nz.co.nz assumes no responsibility for any errors, and is not liable for any damages of any kind resulting from the use of, or reliance on, the information and material contained on this Site or on any third party web site linked to this Site. All information should be verified independently before being used or relied apon. Viewers are encouraged to contact iconic.co.nz to ensure the accuracy of the information provided within this Website.

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